Privacy policy

Octopi Digital LLC (“Octopi Digital”, “we”, “us”), 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States, makes DocuVerse Editor and runs this website. We are responsible for the personal information described in this policy.

Privacy questions and requests: info@octopi-digital.com.

This policy covers two things: this website (including the documentation), and the DocuVerse Editor software (the npm and NuGet packages, the C library and the command line tool).

It doesn’t cover the apps that developers build with DocuVerse Editor. Each of those apps has its own owner and its own privacy policy.

DocuVerse Editor runs inside the app that uses it: in the user’s browser, or on the developer’s own server. It sends nothing to us.

• No analytics, usage statistics, crash reports or “phone home” licence checks.
• It only loads what the app tells it to: its own engine file, the documents the app opens, and fonts from an address the developer sets.
• Documents are read, shown and saved on the device or server where the app runs. We never see them.

To be helpful, the viewer remembers a few things in the browser’s local storage on that device: signatures the user saves, custom stamps and recently used colours. They stay on the device, are never sent anywhere, and are removed when the user clears the site’s data in their browser.

You can use the whole site without telling us who you are. There are no accounts, no sign-up and no newsletter.

• No analytics or advertising. We don’t use analytics tools, tracking pixels or ad networks.
• No cookies. Your light or dark theme choice is saved in your browser’s local storage, and never sent to us. See the cookie policy.
• Fonts and images come from this site. Pages don’t load anything from other companies’ servers.
• Server logs. Like almost every website, the server that hosts this site may record basic request details (IP address, browser type, the page asked for and the time) to keep the site running and secure. These logs are kept only for a short time.

The contact form on this site doesn’t send anything itself: it opens a ready-made email in your own email app, and you choose whether to send it.

When you email or call us, we receive what you give us: usually your name, email address or phone number, and your message. We use it to answer you and to follow up on your question, and for nothing else.

Where privacy laws such as the EU and UK GDPR ask for a legal basis, we rely on:

• legitimate interests: to reply to your messages, and to keep the site secure and working;
• steps before a contract: when you ask us about working together;
• legal obligations: when the law requires us to keep or share information.

We don’t sell personal information, and we don’t share it for advertising. We share it only:

• with the companies that run our hosting and email, who handle it on our behalf and only as we instruct;
• when the law requires it, or to protect our rights, our users or the public;
• with a buyer or successor if Octopi Digital, or part of it, is sold or merged. This policy would continue to apply.

We keep emails and messages as long as we need them to answer your question and any follow-up, then delete them, unless the law requires us to keep them longer. Server logs are kept for a short period only.

You can ask us to show you the personal information we hold about you, correct it, delete it, or stop using it. Write to info@octopi-digital.com. We will answer within the time the law sets, and we won’t treat you differently for asking.

In the EU, EEA and UK

You also have the right to data portability and to object to processing based on legitimate interests. You can complain to your local data protection authority, though we’d appreciate the chance to help first.

In California

You have the right to know, correct and delete the personal information we hold about you. We don’t sell or share personal information as the California Consumer Privacy Act defines those terms.

Octopi Digital has teams in the United States and Bangladesh, so a message you send may be handled in either country. Where the law requires it, we use appropriate safeguards for these transfers.

We protect the information we hold with reasonable technical and organisational measures. No method of sending or storing information is perfectly secure, but because the software never sends us documents, there is very little to protect in the first place. See Security for how DocuVerse Editor is built.

The site is for developers and businesses. It isn’t aimed at children under 13, and we don’t knowingly collect their personal information. If you think a child has sent us personal information, write to us and we will delete it.

If what we collect or how we use it changes, we will update this policy and the date at the top of this page before the change takes effect.

Octopi Digital LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. Email info@octopi-digital.com, or use the contact page.